Privacy Policy

1. Introduction

Beijing Wonder Tours ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when:

• Booking a tour or making an inquiry
• Creating an account on our website
• Subscribing to our newsletter
• Contacting us via email, phone, or social media

This information may include your name, email address, phone number, passport details (for booking purposes), travel preferences, and payment information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website URLs

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your tour bookings
• To respond to your inquiries and provide customer support
• To send you booking confirmations and travel updates
• To improve our website, services, and customer experience
• To send promotional emails and newsletters (with your consent)
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted service providers who assist us in operating our business (e.g., payment processors, tour guides, transportation providers)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Services & Payment Processors

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by them.

Card payments are processed through secure, PCI-DSS compliant payment gateways. We do not store or collect your credit card details ourselves; payment card information is handled and encrypted by the payment processor in accordance with Payment Card Industry Data Security Standard requirements.

Please remember that certain providers may be located in, or have facilities in, a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. We use cookies for:

• Website functionality and authentication
• Analytics and performance tracking
• Personalization of content

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

To withdraw your consent, or to access, correct, or delete your personal information, simply contact us at [email protected] and we will stop the collection, use, or disclosure of your information going forward.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +86 15347723823
• WeChat: chinawondertours
• Address: Beijing, China